EDD has instructional videos on youtube if clients need help.


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On behalf of the Social Security Administration (SSA), I/we want to let you know that during the current coronavirus pandemic, SSA continues to provide help to you and others in your community.

 While their offices are not providing service to walk-in visitors due to COVID-19, SSA remains committed to providing ongoing benefits and vital services.  SSA asked me to let you know that they remain ready and able to help you by phone with most Social Security matters. You can speak with a representative by calling your local Social Security office or their National 800 Number.  They provide local office phone numbers conveniently online with their Social Security Office Locator.

 SSA also wants you to know they have many secure and convenient online services to:

 Apply for Retirement, Disability, and Medicare benefits,

  • Check the status of an application or appeal,
  • Request a replacement Social Security card (in most areas),
  • Print a benefit verification letter, and
  • Much more.

 Most business with SSA can be done online, but they know that many people still rely on phone or in-person help.  That’s why they want you to know you can still count on them by phone. And, if you have a critical situation they cannot help you with by phone or online, they may be able to schedule an appointment for you.

 If you need help from SSA, please don’t wait until they can see you in person.  Reach out now and get the help you need.

 Lastly, SSA also understands that getting medical and other documentation can be difficult due to the pandemic.  So, they are continuing to extend certain deadlines wherever possible.

Department of Human Assistance (DHA),

 Current Service Delivery as a result of COVID-19

The Department of Human Assistance (DHA) is committed to keeping our employees and customers healthy and safe.  We are working closely with the County Public Health and the County Safety Office regarding how best to respond to the potential health risk of COVID-19.

In an effort to respond to this health risk proactively, DHA will be limiting the ways in which we provide services to our customers at our open office locations:


  • Appointments – New appointments will be conducted over the telephone.  Scheduled face-to-face appointments will be rescheduled to telephone appointments.
  • Resource Rooms/Career Centers – will be closed until further notice
  • Mail – Please use the drop boxes located outside the office. Receipts will be mailed to you.  Or, you can submit your documents online through mybenefitscalwin.org, or mail them to P.O. Box 487, Sacramento, CA, 95812
  • Applying for Benefits – You may apply for benefits online at www.mybenefitscalwin.org.  You will be contacted to schedule a Telephone Appointment. 
  • Speak to a Worker – Please call (916) 874-3100 or (209) 744-0499 (Galt) and listen to the prompts. 
  • California Electronic Benefit Transfer (EBT) –To request a new or replacement card, please call the EBT Customer Service Line at (877) 328-9677 and a new card will be mailed to you.
  • DHA will continue our efforts with local officials and continuously adapt our approach in response to the circumstances specific to the community we serve.